Terms of Use
End User License Agreement for the PlainVM macOS application
Please read these Terms before using PlainVM. By downloading, installing or using the application, you agree to them. If you do not agree, do not use the application.
1. Acknowledgement and relationship to Apple’s standard licence
These Terms are concluded between you and Plainum only, and not with Apple. Apple is not a party to these Terms. We, and not Apple, are solely responsible for PlainVM and its content.
If you obtained PlainVM from the Apple App Store, your use is also governed by Apple’s Licensed Application End User License Agreement (the “Standard EULA”). These Terms supplement the Standard EULA and set out terms specific to PlainVM. Where these Terms and the Standard EULA genuinely conflict, the Standard EULA prevails for App Store copies, except that the terms below which grant you broader rights or state PlainVM-specific limitations continue to apply to the extent permitted.
2. Licence
We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use PlainVM on Apple-branded devices that you own or control, as permitted by the App Store Terms of Service and, where applicable, your organisation’s volume licence. You may use PlainVM for personal, educational, commercial and internal business purposes.
3. What you may not do
- Reverse engineer, decompile or disassemble the application, except to the extent this restriction is prohibited by applicable law.
- Rent, lease, lend, sell, redistribute or sublicense the application, or offer it as a hosted or “as-a-service” product to third parties, without our written permission.
- Remove, obscure or alter any proprietary notices.
- Use the application to infringe intellectual property rights, to violate any operating system licence, or to break any applicable law.
4. No operating systems are included
PlainVM is virtual machine management software only. It does not include, download, distribute, unlock or provide any guest operating system, installation image, licence, product key or activation. You must supply your own installation media and you are solely responsible for holding a valid licence for every operating system and every piece of software you run inside a virtual machine. In particular:
- macOS guests are subject to the Apple Software Licence Agreement for the relevant version of macOS, which permits a limited number of virtual copies per Apple-branded host. PlainVM enforces a limit of two macOS virtual machines per host, but compliance with Apple’s licence terms remains your responsibility.
- Windows guests require installation media and a licence obtained from Microsoft or an authorised reseller. PlainVM does not provide, generate or circumvent Windows licences or activation.
- Linux and other guests are subject to the licences of their respective distributions and components.
Some Windows installation images check for a TPM and Secure Boot. PlainVM cannot present those as real hardware. If you choose to continue, PlainVM will — only after you confirm — write installation settings that skip those checks. Doing so may place the resulting installation outside Microsoft’s supported configurations; that choice, and its consequences, are yours.
5. Your data, backups and the risk of data loss
Virtual machines contain real data, and virtualisation carries real risk. Sudden power loss, a forced quit, a full disk, a disconnected external volume, a guest kernel panic or a failed snapshot restore can leave a virtual disk in an inconsistent state. PlainVM provides snapshots, saved run state and backup packages to help you, but these features are not a substitute for your own backups. You are responsible for maintaining independent backups of anything you cannot afford to lose. To the maximum extent permitted by law, we are not liable for lost, corrupted or unrecoverable data.
6. Capability limits
Some capabilities depend on hardware, on the version of macOS, and on entitlements granted by Apple. macOS guests, saving and restoring run state, and Windows on ARM require Apple silicon. Bridged networking requires a restricted Apple entitlement and is not enabled in the standard build; the application uses NAT networking instead. We describe capabilities as they exist in the current release and do not promise any specific future feature.
7. Updates
We may release updates that add, change or remove features. Updates are delivered through the App Store or through the channel from which you obtained the application, and these Terms apply to them. We are not obliged to maintain compatibility with virtual machines created by older versions, although we aim to.
8. Intellectual property
PlainVM is licensed, not sold. We and our licensors retain all rights, title and interest in the application, including its name, icon and design. Nothing in these Terms transfers ownership to you. Your virtual machines and their contents remain entirely yours; we claim no rights over them.
9. Support
Support is provided by email at support@plainum.net on a reasonable-efforts basis. Apple has no obligation whatsoever to furnish any maintenance or support services for PlainVM.
10. Disclaimer of warranties
To the maximum extent permitted by applicable law, PlainVM is provided “as is” and “as available”, without warranty of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, quiet enjoyment and non-infringement. We do not warrant that the application will be uninterrupted or error-free, that defects will be corrected, or that it will work with any particular guest operating system or image.
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you. Nothing in these Terms limits any non-waivable statutory rights you have as a consumer.
For copies obtained from the App Store: we are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed above. In the event of any failure of PlainVM to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of PlainVM to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to PlainVM, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our sole responsibility.
11. Limitation of liability
To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, business, goodwill or data, arising out of or relating to your use of or inability to use PlainVM, even if we have been advised of the possibility of such damages. Our total aggregate liability for all claims relating to PlainVM will not exceed the greater of the amount you paid for the application in the twelve months before the claim arose, or US$50. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded by law.
12. Third-party materials and links
PlainVM builds on Apple’s Virtualization framework and other components provided by Apple as part of macOS, which are governed by Apple’s terms. This website may link to third-party sites; we are not responsible for their content or practices.
13. Export control and sanctions
You may not use or export PlainVM except as authorised by the laws of your jurisdiction and of the jurisdiction in which it was obtained. In particular, you represent that you are not located in a country subject to a comprehensive United States government embargo or designated as a “terrorist supporting” country, and that you are not listed on any United States government list of prohibited or restricted parties.
14. Apple as third-party beneficiary
You acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of these Terms for App Store copies, and that upon your acceptance, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
Product claims. You and we acknowledge that we, and not Apple, are responsible for addressing any claims by you or any third party relating to PlainVM or your possession and/or use of PlainVM, including but not limited to: (i) product liability claims; (ii) any claim that PlainVM fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation. Apple is not responsible for PlainVM or its content and has no obligation whatsoever to address any such claim.
Intellectual property claims. In the event of any third-party claim that PlainVM, or your possession and use of PlainVM, infringes that third party’s intellectual property rights, we, and not Apple, will be solely responsible for the investigation, defence, settlement and discharge of that claim.
15. Government end users
PlainVM and its documentation are “Commercial Items” as defined in 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation”. They are licensed to United States Government end users only as Commercial Items and with only those rights granted to all other end users under these Terms.
16. Term and termination
These Terms apply until terminated. They terminate automatically if you fail to comply with them, and you may terminate at any time by deleting the application. Sections 5, 8, 10, 11, 13, 14 and 17 survive termination.
17. Governing law and severability
These Terms are governed by the laws of the State of Victoria, Australia, without regard to its conflict-of-law rules, and without depriving you of the protection of mandatory consumer law in your country of residence. The courts of Victoria have non-exclusive jurisdiction over any dispute. If any provision is held unenforceable, the remainder stays in force.
Australian consumers. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies those guarantees. Where a guarantee applies and cannot be excluded, but our liability may be limited, our liability is limited to resupplying the software or paying the cost of having it resupplied.
18. Changes to these Terms
We may update these Terms. The effective date and version at the top of this page will change, and the current version will always be published here. Continued use after an update means you accept the revised Terms.
19. Contact
Questions, complaints or claims about PlainVM or these Terms should be directed to Plainum, Melbourne, Victoria, Australia, by email at support@plainum.net.
This English text is the authoritative version of these Terms. The Chinese translation is provided for convenience; in case of discrepancy, the English text prevails, except where mandatory local law requires otherwise.